C.A.R.E.S Model for Feedback

When feedback conversations feel uncomfortable or high stakes, structure matters. The C.A.R.E.S. Model helps leaders deliver clear, behavior based feedback that supports learning, growth, and stronger working relationships.

You can use this tool to:

  • Prepare for a developmental feedback conversation

  • Clarify your observations before sharing feedback

  • Focus feedback on behavior and impact rather than assumptions

  • Invite reflection and dialogue instead of defensiveness

  • Identify small shifts that could improve future outcomes

Many leaders print this worksheet and use it to organize their thoughts before a feedback conversation. Others use it as a coaching tool with managers who are developing their feedback skills.

It’s designed to help you move from hesitation to clarity so feedback becomes a normal part of how teams learn and improve together.

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